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Please ensure that you read the following information as by purchasing items on this site you will be deemed to have accepted these terms & conditions of sale, our legal notice and privacy policy.

If you have any questions please contact the National Museum of Ireland, Retail Administrator on

00353-16777444 or shop@museum.ie

For customers outside of Ireland, if you are having difficulties getting past the shipping method section when ordering please do as follows: when you are asked which COUNTY you live in when setting up your delivery details please select Outside Ireland

Making A Purchase

Ordering from our online shop is simple. Just browse our products, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Checkout " and you will be asked for a few details that we need to be able to satisfy the order. Once your order is processed and the transaction is authorised, the payment is debited from your credit card and the order will be shipped within 24 hours or for bespoke items within 28 days.

We accept Visa, Mastercard and Laser credit cards. Conversion rates to local curriencies are available from local banks and will appear in your currency on your next credit card statement. All transactions are directed to the secure WorldPay site. 

Prices

Prices for the products we sell are quoted in Euro on online shop and include all applicable taxes. The National Museum of Ireland reserves the right to change its prices at any time. Prices quoted on this website exclude delivery charges which are detailed here.
Irrespective of any price changes you will be charged the price which was quoted for the item when you ordered. We reserve the right to cancel a transaction if checks of unit price/total do not match our RRP at the time of order or if we suspect that any form of tempering has occurred. 

Shipping And Handling

We charge on a weight and zone basis (Ireland, Great Britain, Europe and the rest of the World). You should received your purchases within 5 business days. International orders are generally received in under 14 days. If there is a hold up in posting your products we will contact you or if your goods do not arrive please contact us at shop@museum.ie quoting the receipt number that you would have received on completion of purchasing your items.

Please retain all receipts and shipping notices.

Back Orders

If your item is not in stock, we will back order for you and will email you with details. We will forward your outstanding order as soon as it becomes available.

Credit Card Security

All credit card details are encrypted and are not recorded by the National Museum of Ireland but redirected to a secure server after transactions have been completed.

Cancellations & Refunds

If you are unhappy with any of your purchases please contact us within 7 days by phone, fax or email and advise us that you are returning the goods. We will give you a full refund provided that the items you wish to return are unused, complete and in re-saleable condition. Goods which are returned for a refund must be returned with the invoice. Your statutory rights are not affected.

Where any valid claim in respect of any goods sold by the National Museum of Ireland which is based on any defect in the quality or condition of the goods or their failure to meet specification is notified to the National Museum of Ireland, the National Museum of Ireland shall be entitled to replace the goods (or the part in question) free of charge or, at the sole discretion of the National Museum of Ireland, refund the price of the goods (or a proportionate part of the price), but the National Museum of Ireland shall have no further liability to the purchaser.

Returns Policy

If any item is damaged on delivery please email us first at shop@museum.ie and then return for a refund or replacement, please address returns to:

Retail/Shop Administrator
National Museum of Ireland
Block 19
Collins Barracks
Benburb St
Dublin 7

Ireland

Please return items with their original packaging and labels.

Exclusion of Warranty

Subject to the paragraph below, the National Museum of Ireland makes no warranty or representation as to the quality of any goods sold or their fitness for a particular purpose or their conformity with any description or sample and the National Museum of Ireland shall not be responsible for damage or loss of any kind whatsoever (including loss of profits and consequential damages) caused directly or indirectly by the goods supplied.

Consumer Protection: The exemptions from the provisions of Sections 13, 14 and 15 of the Sale of Goods Act 1893 ("the 1893 Act") (as inserted by Section 10 of the Sale of Goods and Supply of Services Act 1980 ("the 1980 Act") contained in Clause 9.1 shall, in all cases other than a contract for the international sale of goods (as defined in the 1980 Act) be subject to the restrictions on such exemptions contained in Section 55(4) of the 1893 Act (as inserted by Section 22 of the 1980 Act).

Privacy Policy
The National Museum of Ireland does not disclose buyers' information to third parties. Cookies are used on this shopping site only to keep track of the contents of your shopping cart once you have selected an item.

Privacy Policy and Legal Notices

For details of our privacy policy, click here

Governing Law

These terms and conditions are governed by the laws of Ireland. This on-line shop is run by the National Museum of Ireland, Collins Barracks, Benburb St, Dublin 7, Ireland.


 
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